PVP mall backside, Moghalrajpuram. Vijayawada 520 010.

We’re open Monday – Saturday, 10 a.m. – 8:00 p.m. IST

Frequently Asked Questions

Please read our FAQ before sending us a message.

The delivery charges for orders from the Online Shop can vary depending on factors such as the shipping destination, the weight and dimensions of the package, and the shipping method selected (standard shipping, expedited shipping, etc.). Some online shops may offer free shipping for orders over a certain amount or during promotional periods. It’s best to check the specific details provided by the Online Shop regarding delivery charges at the time of checkout or on their shipping information page.

 

The payment methods accepted in an Online Shop can vary depending on the shop’s policies and the region it serves. However, commonly accepted payment methods include:

  1. Credit cards (Visa, MasterCard, American Express, Discover)
  2. Debit cards
  3. PayPal
  4. Bank transfers
  5. Mobile payment platforms (Apple Pay, Google Pay, etc.)

The delivery time for orders from an Online Shop can vary based on several factors:

  1. Shipping Method: The delivery time depends on the shipping method chosen during checkout. 

  2. Location: The distance between the Online Shop’s warehouse and the delivery address influences delivery time.

  3. Courier Service: The efficiency and reliability of the courier service used by the Online Shop can impact delivery time.

  4. Order Processing Time: This is the time it takes for the Online Shop to process and prepare your order for shipment. 

  5. Customs Clearance: For international orders, customs clearance procedures can add additional time to the delivery process, depending on the destination country’s regulations.

 

Shopping in an Online Shop can be secure if the shop implements proper security measures to protect customer data. 

  1. SSL Encryption: Ensure that the Online Shop uses SSL (Secure Sockets Layer) encryption technology. 

  2. Secure Payment Gateways: The Online Shop should use trusted and secure payment gateways to process transactions. 

  3. Privacy Policy: Review the Online Shop’s privacy policy to understand how they collect, use, and protect your personal information. 

After placing an order in an Online Shop, several steps typically follow:

  1. Order Confirmation: Immediately after placing your order, you should receive an order confirmation email from the Online Shop. 

  2. Order Processing: The Online Shop begins processing your order. This involves verifying the availability of the items you purchased, confirming payment, and preparing your order for shipment.

  3. Packaging: Once your order is processed, the items are carefully picked, packed, and prepared for shipping. 

  4. Shipping: After packaging, your order is handed over to the chosen shipping carrier for delivery.

  5. Delivery: Your package is delivered to the shipping address provided during checkout. 

Yes, typically you should receive an invoice for your order from the Online Shop. An invoice is a document that provides a detailed breakdown of your purchase.

 

Send us an email

    Contact Us:

    Phone: +91 81828 81234 / 81828 91234

    Email: info@spyprohackyou.com